Fogg is committed to customer satisfaction and service. Technically skilled staff provides Fogg customers with a high level of service. Fogg offers an after-hours hotline for emergencies and department personnel that respond promptly to all calls.
FOGG SERVICE AGREEMENT
Improve efficiencies and reduce unexpected downtime and/or costs associated with expediting emergency parts and service. Our Customer Service Representative will work with you to develop a specific plan to meet your needs for both service and training. Our skilled technician(s) can be in your plant at periodic intervals of your choosing. Visit frequency can be selected from monthly, bi-monthly, quarterly, bi-annual, or annual.
FOGG UPDATE PROGRAM
Revitalize your filling system investment, we’ll audit your Fogg equipment, with an on-site inspection, parts analysis, and then recommend any adjustments or refinements needed to bring your system up to optimal running order.
FOGG CERTIFIED TRAINING
Fogg Certified Training. Make sure you are getting the maximum performance out of your Fogg filling system with a start-up training course or a refresher course for existing or new employees.
We want your Fogg system to maintain the optimum performance for which it was designed, no matter when it was built. Our Parts Department team is available by phone or email, for reorders or to walk you through your machine to figure out what parts you need.
Spare parts lists and extended spare parts lists are available for each of your Fogg machines. These lists will ensure minimal downtime.