Parts & Service

SERVICE

Fogg is committed to customer satisfaction and service. Technically skilled staff provides Fogg customers with a high level of service. Fogg offers an after-hours hotline for emergencies and department personnel that respond promptly to all calls.

FOGG SERVICE AGREEMENT
Improve efficiencies and reduce unexpected downtime and/or costs associated with expediting emergency parts and service. Our Customer Service Representative will work with you to develop a specific plan to meet your needs for both service and training. Our skilled technician(s) can be in your plant at periodic intervals of your choosing. Visit frequency can be selected from monthly, bi-monthly, quarterly, bi-annual, or annual.

FOGG UPDATE PROGRAM
Revitalize your filling system investment, we’ll audit your Fogg equipment, with an on-site inspection, parts analysis, and then recommend any adjustments or refinements needed to bring your system up to optimal running order.

FOGG CERTIFIED TRAINING

Fogg Certified Training. Make sure you are getting the maximum performance out of your Fogg filling system with a start-up training course or a refresher course for existing or new employees.

PARTS

We want your Fogg system to maintain the optimum performance for which it was designed, no matter when it was built. Our Parts Department team is available by phone or email, for reorders or to walk you through your machine to figure out what parts you need.

Spare parts lists and extended spare parts lists are available for each of your Fogg machines. These lists will ensure minimal downtime.

Fogg Filler Parts and Service Department

3455 John F Donnelly Dr.
Holland MI 49424
Phone: 616-786-3644

Parts Department
Email fogg.partsaftermarketsales@promachbuilt.com
Phone 616-786-3644

Service Department
Email fogg.service@promachbuilt.com
Phone & After-hours: 616-786-3644


PMMI Certified Trainer Program

Fogg is proud to offer the PMMI Certified Trainer Program - a recognized designation that ensures the highest standards of quality training are being met and unparalleled value is being given to the customer.

Our certified trainers make a difference by bringing the following to your company:

  • Faster start-up curves
  • Reduced overtime
  • Reduced downtime
  • Improved vendor relationships
  • Reduced service calls
  • Improved turnaround time for repairs
  • Reduced equipment failure
  • Increased safety
  • Reduced raw and packaging material losses
  • Attainment of ongoing high productivity
  • Reduced changeover times
  • Reduced consumer complaints